We've hit Product-Market Fit. Our AI platform meinGPT already serves 10k+ users across 250+ companies, and now we're scaling. Your challenge: Help us grow to 100k users.
Our Mission
Bringing AI to SMEs. We are building the central all-in-one platform that makes AI accessible to everyone. Our main challenge: To design AI tools so intuitively that anyone can use AI - and to focus on ensuring that people actually use AI effectively.
More info about meinGPT
More info about meinGPT
Your mission
You are the first and most important point of contact for our customers, ensuring an excellent customer experience with meinGPT.
You manage all support communication from the initial analysis to the final solution, ensuring that our customers receive quick and competent assistance.
As the central interface, you ensure that every request reaches the appropriate expert. This guarantees quick results, whether you solve the problem yourself or work with engineering, sales, or the AI Success team.
You get to the bottom of things by recreating reported errors and providing our engineering team with key insights. This actively helps to improve our product every day.
You recognize patterns in the requests and proactively expand our knowledge base (FAQs). This provides our customers with a helpful tool to assist themselves.
Your mission
What we are looking for
Excellent communication skills: You can express yourself fluently in both German and English, remaining friendly even in challenging situations and always finding the right words.
Technical affinity & basic knowledge of AI:You have a solid understanding of AI and can assess whether a problem is a technical bug, a user error, or an AI limitation. Experience in tech support is a big plus.
Proactive and curious work style:You don’t wait for instructions; instead, you take the initiative to get to the bottom of things. You have the drive to truly understand and solve problems.
Absolute reliability:You know what you don’t know. Rather than giving incorrect answers, you prefer to ask once too many rather than once too few. People can rely on you 100%.
What we are looking for
What's In It For You
Steep learning curve guaranteed: You will become an absolute meinGPT expert in no time. You will look behind the scenes and learn a great deal about the technical connections of an AI product.
Ensure happy customers and contribute to the success of the company: By solving our customers' problems, you ensure their satisfaction and thus make a direct and tangible contribution to the success of meinGPT.
We live a AI-first mentality throughout the company. This guarantees you a learning curve at the absolute top of the market.
We trust in results, not in presence. Design your week flexibly with home office and free time management, just as it works best for you.
In addition to our well-equipped office in Unterhaching, you will receive the Germany ticket for mobility and the EGYM Wellpass for your balance.
What's In It For You
How We Work
We don't engage in endless discussions - we take action and implement!
We communicate openly, directly, and on an equal footing - about successes just as much as about mistakes.
We also use AI intensively to be smarter and faster - but not just to follow blindly: You are always responsible for your results.
We have big goals, but a healthy work environment is very important to us. We want to be sustainably successful as a team and look out for one another.
How We Work
Next Steps
Application: Fill out our short application form and tell us about your experience.
Getting to Know Each Other: In the first video call, we'll casually discuss your motivation and clarify the key framework conditions.
Case Study: Now it gets exciting! Show us in a (remote) live session how you would solve a real task.
Founders Interview: Come to our office, meet our founders, and tell us what drives you and where you want your journey to go.
Offer: If you impress us, we will make you an offer - and hopefully, it will be followed by “Welcome to the team!”.
Next Steps
Apply now
Apply now
Do you have questions?
Then feel free to contact me - you will definitely receive a response within 2 days!
Do you have questions?
Then feel free to contact me - you will definitely receive a response within 2 days!
Do you have questions?
Then feel free to contact me - you will definitely receive a response within 2 days!